— Frequently Asked Questions —
weaving . . .
What is your process?
- We emphasize communication—the open flow of information—and consider it essential to beginning the relationship, completing the project, and helping you maintain a solid, growing presence. So, we ask many questions, all toward polishing your value proposition and positioning everything in the best manner.
Will I have my own website?
- If your project is geared for an online presence, that’s the way to go. New Montage can readily secure your desired domain name (provided it’s available; otherwise, we’ll brainstorm with you for a viable alternative name). We pass the purchase price on to you at cost—typically around $14 per year.
If you do not have a hosting account, New Montage can place your domain on our hosting environment and maintain it for a reasonable yearly fee.
Can I add content to my site?
- If you choose to have your site built in WordPress, then yes: you’ll have keys to the kingdom, so knock yourself out with those changes. (Note that, in our experience, the majority of people making such changes end up knocking themselves—and their sites—out. That’s why we have annual maintenance plans.)
Otherwise, New Montage maintains proprietary control over the web pages for our clients. Provided the change requests fall within the terms of our maintenance plan, we typically complete, test, and send live all changes within 24 hours.
What are your terms?
- New Montage requires a 50 percent deposit before work begins, with the remaining 50 percent payable when we’ve completed the initial project and/or sent it live.
We accept checks and credit cards (through Paypal). We’ll provide additional payment details when you initiate your order.
For a copy of our Terms of Service, click HERE.
Will my website be cross-browser compatible?
- Yes . . . and more.
New Montage tests its work extensively on all major browsers, with the goal of a more-or-less universal viewing experience. Variations between browsers usually result from either the browsers needing an update (i.e., to the latest versions of Firefox and Chrome, etc.) or the user’s personal settings (i.e., default fonts) that may override web viewing.
Sites built in responsive design enjoy the added benefits of scaling nicely across desktops, laptops, tablets, and smartphones.